Find Cisco Ip Phone Serial Numbers

How to Find Cisco IP Phone Serial Numbers

If you need to find the serial numbers of your Cisco IP phones for audit or asset purposes, there are several ways to do it remotely. In this article, we will show you some of the methods that you can use to retrieve the serial numbers of your Cisco IP phones without physically accessing them.

Method 1: Use the Phone Web Page

One of the easiest ways to find the serial number of a Cisco IP phone is to use its web page. You can access the web page of any Cisco IP phone by typing its IP address in your browser. For example, if the IP address of your phone is 10.10.10.10, you can type [ in your browser and hit enter.

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Once you access the web page of the phone, you can find all the information about the phone under Device Information. This includes the serial number, firmware version, model number, MAC address, and more. You can also see the status of the phone, such as registration, call state, and network configuration.

This method works for most Cisco IP phone models, such as 7900, 8800, 8900, and 9900 series. However, some older models may not have a web page or may require authentication to access it.

Method 2: Use a Software Tool

Another way to find the serial number of a Cisco IP phone is to use a software tool that can scan the network and collect the information from the phones. There are several tools available for this purpose, both free and paid. Some of the popular tools are:

• Serial Grabber: This is a free tool that can retrieve serial numbers of Cisco IP phones for audit or asset purposes. By entering the IP address range of the IP phones network (e.g. 10.102.120.1 10.102.121.254 for Site102), the tool will collect the serial number of the phones and other information.

• Cisco Unified Reporting: This is a web-based tool that is integrated with Cisco Unified Communications Manager (CUCM). It can generate various reports on CUCM and its devices, including serial numbers of Cisco IP phones. You can access this tool by logging into CUCM and navigating to Tools > Unified Reporting.

• Variphy Insight: This is a paid tool that can provide comprehensive reporting and analytics on CUCM and its devices. It can collect serial numbers of Cisco IP phones as well as other information such as firmware version, model number, MAC address, registration status, and more.

These tools can help you find the serial number of a Cisco IP phone without accessing its web page or physically checking it. However, they may require some configuration and permissions to work properly.

Conclusion

Finding the serial number of a Cisco IP phone can be useful for various purposes, such as inventory management, asset tracking, warranty claims, and troubleshooting. In this article, we have shown you some of the methods that you can use to find the serial number of a Cisco IP phone remotely. You can use either the phone web page or a software tool to retrieve the serial number and other information from the phone.